For tenants

Everything you need,
in one place.

Your Buildium tenant portal is where you pay rent, submit maintenance requests, view your lease, and reach us. Sign in below — or text us at (585) 565-6103 if you'd rather a real human first.

Emergency · 24/7

(858) 669-5899

Active leaks. No heat in winter. No hot water for more than 24 hours. Gas smells. Electrical hazards. Broken locks on exterior doors. Anything affecting safety.

For everything else, the portal is faster.

What to expect

Concierge service, on the timelines that matter.

  • Standard maintenance requests acknowledged within one business day.
  • Emergencies addressed immediately — call the line above, day or night.
  • Routine work scheduled within 2–5 business days.
  • Renewal offers 60 days before your lease ends — usually a one-click sign in the portal.
Still have questions?

We answer the common ones in one place.

Read the FAQ